Privacy Policy

1. General Provisions

This Privacy Policy defines the rules for processing personal data of users of the website www.ekspert-diamentow.pl, including the use of the online store, contact form, and consultation booking form for both stationary and online meetings.
The data controller is KA:MA Consulting Sp. z o.o., based at Tadeusza Kościuszki 26D, 32-082 Zelków. The Administrator makes every effort to protect users’ privacy and personal data by applicable laws, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

2. Data Controller

The data controller is:

KA:MA Consulting Sp. z o.o.
Email: kontakt@ekspert-diamentow.pl
Phone: +48 693 715 809

3. Scope and Purposes of Data Processing

The Personal data of users are processed depending on the way the website is used:

3.1. Online Store

We process personal data to:

Fulfill orders placed through the online store (e.g., name, surname, address, phone number, email address, payment details).
Handle complaints or returns of goods.
Send invoices and other documents related to purchases.

3.2. Consultation Booking Form

Personal data provided in the form (e.g., name, surname, email address, phone number) are processed for:

Booking consultation appointments.
Informing about details or changes regarding consultations.

3.3. Contact Form

Personal data provided through the contact form (e.g., name, surname, email address, phone number) are processed for:

Responding to users’ questions and inquiries.
Contacting users regarding the Administrator’s offer.

3.4. Direct Marketing

With separate consent from the user, we process data to send newsletters, promotional information, and news.

3.5. Technical Data

We also process technical data such as IP address, browser, and device data to ensure the security and proper functioning of the service.

4. Legal Basis for Processing

Personal data are processed based on:

User consent (art. 6 sec. 1 lit. a GDPR).
Necessity to perform the contract (art. 6 sec. 1 lit. b GDPR).
Legal obligations of the Administrator, e.g., retaining invoices (art. 6 sec. 1 lit. c GDPR).
Legitimate interest of the Administrator, e.g., website traffic analysis (art. 6 sec. 1 lit. f GDPR).

5. Data Retention

Users’ personal data are stored for:

The period necessary to achieve the purpose they were collected (e.g., order fulfillment).
As required by law, e.g., retaining accounting documents for 5 years.
Until the consent for processing is withdrawn (in case of marketing activities).

6. Users’ Rights

The user has the right to:

Access their personal data.
Correct, delete, or restrict the processing of data.
Transfer data to another controller.
Object to the processing of data.
Withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights, please contact the Administrator using the contact details in point 2.

7. Sharing Data

Personal data may be shared with the following categories of recipients:

Courier companies and postal operators – for delivering orders.
Payment service providers (e.g., online payment systems).
Entities providing IT and hosting services.
Marketing service providers (e.g., email marketing tools).

The Administrator undertakes to cooperate only with entities ensuring appropriate data protection.

8. Cookies

The website uses cookies for:

Ensuring the proper functioning of the online store (e.g., remembering the contents of the shopping cart).
Analyzing website traffic statistics (e.g., Google Analytics).
Displaying personalized content and advertisements.

The user can manage cookies in their browser settings.

9. Changes to the Privacy Policy

KA:MA Consulting Sp. z o.o. reserves the right to make changes to this Privacy Policy. Users will be informed about any changes on the website.

10. Contact

If you have any questions regarding this Privacy Policy or personal data processing, please contact: